Full Time | Sunrise, FL | In-office
Red Facility Solutions is a commercial facility maintenance company supporting clients nationwide. We are looking for an organized, positive and solution-oriented Work Order Coordinator.
This position serves as the main liaison between our clients and field technicians, coordinating work orders from dispatch through completion.
Responsibilities
- Coordinate and monitor work orders from assignment through completion
- Communicate with clients and technicians regarding scheduling, job status and required updates
- Follow up on delays, incomplete work and outstanding information
- Maintain accurate work order notes, records and documentation
- Handle incoming calls, emails and other communications
- Build and maintain strong client relationships
- Provide exceptional day-to-day client service
- Manage multiple work orders and priorities while maintaining close attention to detail
- Assist with resolving issues and escalating concerns when necessary
- Perform data entry and general administrative duties
Qualifications
- Positive, professional and solution-oriented attitude
- Strong problem-solving abilities
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Customer service, dispatching or work order coordination experience preferred
- Strong computer and data entry skills
- Reliable attendance and the ability to work in the office daily
Compensation
Compensation is based on experience.
This is a fully in-office position and is not remote. Candidates must be available for an in-person interview.
To apply, email your resume to office@labordoctor.com with the job title in the subject line. Labor Doctor never charges job seekers a fee.
